Otherwise, follow the steps below to resolve the issue. If your computer locks up while running the App, follow the steps in our Computer Restarts or Shuts Down article. Let me know what kind of logs, etc you'll need to help out!. If you experience a crash with a blue screen error message, follow the steps in our Blue Screen Crashes article. I can't fathom what is causing this, and apparently neither can the tech support people from the game. Picture Below is most commonly occuring crash in the game that the developers say is Operating system related.īut I also get a lot of BSOD, and it says things like "Exception not handled" "Krnl.exe Exception" and a few other things. And it never occurred on my computer till the most recent expansion pack came out several months back.Īnd since it only occurs in this specific game, I really doubt the validity of it being operating system or hardware issues, since I play things with MUCH more graphics intensive and system intensive requirements like Subnautica and several other rpgs through However, now that things have escalated into BSOD, they insist that it's "Beyond their scope" being an Operating system Issue, so I should "Talk to a local tech".īut, the problem exists for me only with World of Warcraft. Several months of troubleshooting back and forth have taken place between Warcraft game staff and myself to narrow down the problems. I have done all of my updates, and have the most recent version of software for every program and piece of hardware on my pc.Īll of my drivers are digitally signed/verified. I have also done extended memory diagnostic tests repeatedly, sfc/scannow, and several other disc check utilities.
I've been having a lot of random game crashes, and now BSOD but only when playing world of warcraft.Ī lot of troubleshooting has been done already, uninstall+ re-install, removing "addons" etc.
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